Do you have good verbal communication and active listening skills? You can get paid $12 to $18 an hour on average just for talking to customers, whenever it suits your own schedule. For most customer service positions, all you need are basic computer skills and a people-person mentality to be able to earn a steady income from home.
Experience in other customer service positions can put you above other candidates, but soft skills like patience, clear communication and the ability to stay calm can also help you land a job. Some companies will require you to have a landline, internet and a computer. However, the business may reimburse you for all or a portion of those expenses. Reimbursement may also be a fixed amount included in your paychecks.
While other work-from-home jobs have flexible hours, remote customer service positions may have set hours. For instance, the company may require you to work during standard business hours. Or, you may have night-time hours to accommodate working in a different time zone than headquarters. If you work full-time, you can make $36,920 a year on average, according to the Bureau of Labor Statistics (BLS).
Several well-known companies are hiring customer service representatives to work from home, including:
- UnitedHealth Group.
Customer service jobs can pay anywhere from minimum wage to $20+ an hour. And, if you can manage customer service relationship platforms and other apps, you can expect to earn even more.
Similarly, customer service positions that are sales-based pay more through commissions. The more you sell, the more money you earn. If you are motivated, enjoy talking to people, and are good at persuading others, these can be great opportunities to make even more money!
Remote customer service may be the new normal as organizations determine how to handle recent events. Additionally, having work from home call center employees can save businesses money on rental spaces. Some companies that may be hiring for remote customer service jobs include:
- Aerotek: A global staffing and recruiting firm.
- Liveops: A company that provides customer service solutions for other companies.
- Pearson: An education company that offers educational content to educators and learners.
You can find more opportunities for remote customer service positions on job board websites like flexjobs, Monster and more.
The next two remote money-making jobs are great if you are a creative spirit with artistic skills. Click on to the next slide to learn more about them.